Candle Safety Rules and Instructions for Use

Please read and follow the candle safety rules provided below.  Enjoy and burn responsibly.

Please handle carefully, our candle containers are made by cutting recycled glass bottles and may still contain sharp edges.

Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep.

Never burn a candle on or near anything that can catch fire. Place candles away from drapes, bedding, carpets, books, paper, flammable decorations, etc.

Keep candles out of the reach of children and pets. Don’t place lighted candles where they might be knocked over by children or pets.

Trim candlewicks to 1⁄4 inch each time before burning. Long or crooked wicks cause uneven burning, dripping and sooting.

Be sure the candleholder is placed on a stable, level, heat-resistant surface. This will also help prevent possible heat damage to underlying surfaces and prevent glass containers from cracking or breaking. If the glass breaks or becomes damaged, discontinue use of the candle.

Keep the wax pool free of wick trimmings, matches and debris at all times.

Always read and follow these candle safety rules and the use and safety instructions on the candle warning label carefully.

Don’t burn a candle longer than 3-4 hours.

Keep burning candles away from drafts, vents, ceiling fans and air currents.

This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting.

Drafts can also blow lightweight curtains or papers into the flame where they could catch fire.

Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.

Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning our candles 1 inch of wax remains in the container.

 

Never touch or move a burning candle or when the wax is liquid.

The glass candle container, wax and wick become extremely hot during and after use. Never touch or move candle when the wax is liquid or the candle is burning.

Never use a knife or sharp object to remove wax drippings from a glass holder.

It might scratch, weaken, or cause the glass to break upon subsequent use.

Place burning candles at least three inches apart. This ensures they won’t melt one another, or create drafts that can cause the candles to flare.

Use a snuffer to extinguish a candle. It’s the safest way to prevent hot wax splatters.

Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break.

Be very careful if using candles during a power outage. Flashlights and other battery- powered lights are safer sources of light during a power failure.

Make sure a candle is completely extinguished and the wick is no longer glowing before leaving the room.

Extinguish a candle if it flickers repeatedly, smokes, or the flame becomes too high.

The candle isn’t burning properly. Let it cool, trim the wick, check for drafts and then re-light.

Never use a candle as a nightlight.

Failure to follow candle safety rules could result in fire hazards, damage and serious injury.

We also recommend you allow your candle to burn completely across the top with each use (about 1- 1.5 hours each use).

Please note: some of the above Candle Safety Rules were obtained and/or adapted from the 2008 National Candle Association.  Visit www.candles.org for more information. 


Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Whiskey Bottom Candle Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to Whiskey Bottom Candle Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. 

Privacy Statement 

We are committed to protecting your privacy. Customer records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.

Disclaimer

The materials on Whiskey Bottom Candle Company’s website are provided “as is”. Whiskey Bottom Candle Company makes no warranties, expressed or implied.

Our Candles

Our candles are made with soy wax made from US grown soybeans.  Each candle and tart melt is hand-poured in Frederick Maryland.  Our unique fragrances are carefully selected and thoroughly mixed into every small batch.

Our candle containers are made from 100% recycled bottles collected from businesses around Frederick Maryland. Made to Order candles from our Special Reserve section will have the original bottle label and therefore can have some minor ‘wear and tear’ from their former life.  If you have any questions or special instructions, please e-mail Jason@whiskeybottomcandles.com prior to placing your order.

Payments and shopping with confidence

Whiskey Bottom Candle Company accepts Visa, Mastercard, Discover, American Express and PayPal via our PayPal shopping cart.  We do not store or collect credit card information on our website.

Our site is safe and secure. All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.  In addition, we have SiteLock services running on our website which scans our website to find and fix any malware and vulnerabilities.

Taxes

All orders shipping to addresses within the State of Maryland will be charged 6% Maryland State Sales Tax. 

Shipping

We charge a flat $5.00 shipping fee per order (excludes wholesale orders). Please note customers are responsible for any return/exchange shipping costs.

All packages are shipped via UPS Ground or USPS Priority Mail within 7-10 business days from your order.

Gifts

If your candle purchase is a gift and you would like to omit the invoice and include one of our beautiful Whiskey Bottom Candle Company cards instead, please specify in the notes during checkout and be sure to include what you’d like us to write on the card.

Damages

All of our candles are wrapped and packaged to protect from damage during shipping.  Should you receive a candle that is damaged, please e-mail Jason@whiskeybottomcandles.com within 5 calendar days of receiving your item. Please keep all shipping materials until damage claim is completed.

Return/Exchange Policy

All sales are final; however we will replace items that are damaged during shipping.

We stand behind our candles so if you have any concerns please e-mail Jason@whiskeybottomcandles.com and we’ll work to make things right. 

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Whiskey Bottom Candle Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by Whiskey Bottom Candle Company and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Whiskey Bottom Candle Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. 

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to Whiskey Bottom Candle Company’s products and services and the full content of this website.

Whiskey Bottom Candle Company’s logo is a registered trademark in the United States.